Privacy Policy

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1. Data Controller

Responsible for the processing of your personal data:

Swissolates
Amriswilerstrasse 2A
9220 Bischofszell
Switzerland

Feel free to contact us using the contact form.

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2. General Information

At Swissolates, we take the protection of your personal data seriously. Personal data is processed confidentially and only within the legally permitted scope.

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3. Collection and Processing of Data

We collect personal data only when you voluntarily provide it, e.g.:

• Newsletter subscription

• Purchases in our online shop

• Contact form inquiries

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Types of data collected may include:

• Name

• Address

• Email address

• Payment information

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4. Purpose of Data Processing

We use your data for the following purposes:

• Processing orders

• Shipping products

• Customer service and support

• Sending newsletters (only with consent)

• Compliance with legal obligations (e.g., accounting, tax requirements)

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5. Data Sharing

Your data is shared only when legally required or necessary for order fulfillment, e.g.:

• Payment providers (e.g., PayPal, Stripe)

• Shipping companies (e.g., DHL, Swiss Post)

• IT service providers (e.g., web hosting, newsletter systems)

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6. Cookies & Tracking

Our website uses cookies to ensure proper functionality and analyze usage:

• Necessary cookies for shop operation: always active

• Marketing/tracking cookies: only with consent

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7. Newsletter

If you subscribe to our newsletter, we store your email address and optionally your name:

• You can unsubscribe at any time

• Your data will not be shared with third parties

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8. User Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Restrict data processing

• Request data portability

• Lodge a complaint with the relevant supervisory authority

Contact: Feel free to contact us using the contact form.

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9. Security

We implement appropriate technical and organizational measures to protect your data.

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10. Updates

This privacy policy may be updated at any time. The current version is always available on our website.

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